Frequently Asked Questions

FAQs

• How do I use the Buddy Cooler?
• Place your food or beverages inside the Buddy Cooler at your desired temperature (cold or hot) and tightly seal it.
• How long does the food or beverages stay cold or warm?
• A minimum of 2 hours.
• What is the Buddy Cooler made of?
• It is made of cotton fabric and recycled insulation material.
• How do I clean the Buddy Cooler?
• You may wipe the affected area with a damp cloth using soap or put it in a washing machine.
• Which size food storage containers fit into the Buddy Cooler?
• Most food storage containers fit into the Buddy Cooler. If uncertain, it is recommended to choose a larger size. The sizes of the bags are stated in the product categories.
• What is the delivery lead time?
• The delivery lead time for individual orders is 5-7 working days. However, efforts are made to deliver earlier whenever possible.